We recommend referring to our size chart for accurate measurements. If you're uncertain or fall between sizes, we suggest opting for the larger size for the best fit.

Most of our items are machine washable. For optimal results, we advise following the care instructions provided on the garment's label.

We are committed to environmental sustainability and strive to use sustainable materials whenever feasible. For specifics on eco-friendly features, please refer to our product descriptions.

Yes, we do! We offer worldwide shipping. Shipping rates and delivery times may vary depending on your location, with average delivery times ranging from 1 to 2 weeks.

We aim for your complete satisfaction with your purchase. Should you be dissatisfied with your item, you can return it within 30 days of receiving it for a refund or exchange. For further details, please consult our Returns & Exchanges page.

Upon shipment of your order, you will receive a tracking number via email. You can utilise this number to track your package either on our website or on the courier's website.

Yes, we provide discounts for bulk orders. Kindly reach out to our sales team for more details regarding bulk pricing.

Orders are typically amendable or cancellable within 24 hours of purchase. Please contact us promptly if you require any alterations.

You can easily reach our customer support team via email at info@proaktivv.com. We're available to assist you with any inquiries or concerns you may have.